Privacy Policy

1. Introduction

Welcome to RapidPolls, provided and maintained by Navilan Technologies. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our application.

2. Information We Collect

We may collect and process the following information:

• Account & Profile Information: Phone number, email address, name, or authentication details used when logging into the app.
• Activity & Rewards: Poll responses, referral code generation, reward claims, and in-app wallet balance (Shop Coins).
• Device & Usage Data: Device model, OS version, network speed, and crash diagnostics to ensure app stability and prevent fraud.

3. How We Use Your Information

We use the collected information to:

• Provide, operate, and maintain RapidPolls features and polling services.
• Process referral rewards, track coin credits, and prevent fraud/duplicate redemptions.
• Respond to customer support inquiries and provide technical assistance.
• Comply with legal obligations and enforce our Terms of Service.

4. Data Sharing and Security

We do not sell, rent, or trade your personal information to third parties. Data is secured using industry-standard encryption and processed through trusted infrastructure services such as Google Firebase.

5. User Data Deletion Rights

You have the right to request the permanent deletion of your account and all associated personal data. To submit a deletion request, please visit our Account Deletion Page or email us directly at navilancodings@gmail.com. Requests are completed within 7 working days.